About Us

Cynetix: All the IT Support You Need

IT is of course crucial to helping you grow and develop your business – so, for complete peace of mind, outsource your IT support and development to the experienced Cynetix team.

Cynetix will support your IT 24/7. We can develop and install the IT equipment and services you need now… and in the future.

Call us for a chat to find out how we can help.

The Cynetix team of more than 20 engineers and IT experts will give you the rapid response you need, 24 hours a day, 365 days a year. Based in Derbyshire and supporting a broad range of businesses both locally, across the UK and in more than 40 countries around the world; Cynetix will provide all of the support you need, when you need it.

At Cynetix there is NO distant outsourcing; NO dealing with someone who doesn’t know anything about your set-up and your business. Just all the back-up you need from our in-house team.

UK Map

UK-based IT support

giving you the confidence you need

IT Support
An IT Support Package to Suit Your Business From small offices to multi-national corporations, Cynetix can (and does) handle the IT needs of any size of company. We offer a choice of IT support packages, to fit your current needs… and your budget.
Premier Support
A Dedicated IT Support Team Based at our HQ in Barlborough in Derbyshire, you’ll be assigned a team who will get to know you, your business and your specific IT requirements. It’s like having an in-house IT department, but without the overheads!
PayAsYouGo
Choose our flexible Pay As You Go (PAYG) option if you’re looking for a no-obligation way to try our services. Browse our Premier Support Packages to find the monthly support package which fits your needs.
Helpdesk
Flexible IT Support Site visits by our qualified engineers; state-of-the-art web-based helpdesk support systems; or just pick up the phone – choose whatever works best for you and where you are based.
Contact
28+ Years’ Experience In 2019 the Cynetix founders celebrated 25 years of providing IT support. In that time, we’ve developed and perfected the best ways to handle every type of IT glitch. So, what may be unexpected to you is most likely something we know how to fix, as we’ve probably encountered it before.
Solutions
Tried and Tested Solutions You may well not have had the time to research and check which IT solutions are the ones best suited to your business. We’ve done that for you! We supply and install market-leading products because, quite simply, they are the best in their field:  Microsoft, Grandstream, Veeam and others. We’ve arrived at our current portfolio of IT solutions after rigorous testing and learning from our customers’ experiences.
Consultancy
Your One-Stop-Shop IT Provider There is nothing worse than multiple IT systems that don’t work together. IT now covers such a wide range of products and services that you need a provider with the know-how and infrastructure to fulfil all aspects of your IT requirements.

With over 28 years of experience and the resources to provide everything you need, Cynetix has the capability to ensure that all your IT “just works”.

We supply all these requirements…and more

Networking Systems

There comes a point when cabling/fibre optics infrastructure is the only solution that will give your business the connectivity, internal communication, speed and security it needs. Cynetix are IT infrastructure and Wide Area Network (WAN) specialists: our experienced design and installation team make the process smooth and seamless.

Cloud Services

For the ultimate in secure flexible working, take advantage of our cloud-based IT services.

Datacentre Hosting

Looking for low-cost secure hosting? Use our servers, based in dedicated data centres within the EU.

Cloud and On Premise Backups

We are proud Veeam partners and can install and support Cloud and On Premise backup solutions.

Microsoft 365 Installation and Support

Microsoft 365 is THE office software, for good reason – it’s collaboration tools, analytics, mobile apps and security mean that it is still the must-have software for any business. Cynetix is a Microsoft Partner – we can recommend, install and support the Microsoft 365 package you need.

Programming

Cynetix can design and install tailored applications for your business or support your existing bespoke software.

CRM Solutions

Cynetix’s Salsys CRM solution is a proven and trusted system. Based on open source software, it has built-in flexibility to customise it to suit your organisation’s specific CRM requirements.

Web Design and Development

From a single page website, right up to complex web-based applications, our in-house team can create and support your presence on the web.

Telephony

We have teamed up with Grandstream to offer a comprehensive range of IP-based phone solutions.

IT SecurityandCCTV

More than ever, your business needs to protect its property and to defend itself from a constant barrage of potential cyber threats. To give you peace of mind, all our software and systems have security at the heart of their design.

Contact

All based on one site in Derbyshire

We are proud of our premises in Barlborough – we’re near J30 of the M1, so if you’re passing, pop in for a coffee! Not only that, from a service point of view, our offices help us to give you the service you need. The whole Cynetix team is all under one roof, ensuring our internal comms are efficient: engineers, developers, support teams; everyone working on your account talks to each other!

All ISO 9001 2015 certified

Is your business ISO 9001 2015 certified? If so, you need an IT supplier that is similarly accredited: look no further!

So, whether you’re a small office or a multi-national, Cynetix has the resources, experience and know-how to be your reliable, flexible IT support team.

Get in Touch

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