Providing cost effective IT solutions for more than 20 years

Taking a Byte Out of the Bugs

Cynetix Programming Support offers piece of mind to companies that rely on bespoke applications in the day to day running of their business. Our Programming Support system is designed to be fully flexible and contracts are always tailored to an individual company's needs. Our Programming Support service is not just for our Software Development clients but for any client with their own bespoke software.

The basic Premier contract includes

  • Guaranteed response times for all types of support
  • Helpdesk based support
  • Telephone support
  • Remote support
  • On going bug fixes
  • Discounted hourly rate for additional work
  • Hardware, software and service advice
  • Discounted hourly rate for all consultancy work
  • Basic cloud services support
  • Basic disaster recovery
  • Flexible payment terms

Popular, optional, modules

  • User management - including additions
  • Onsite call outs
  • Web support
  • Website backups
  • Backup checks
  • Proactive monitoring
  • Cloud services
  • Full disaster recovery

Pricing

By its very nature, programming support has to be customised to a clients specific requirements. Please contact us for pricing information.