Salsys CRM

Introducing Salsys CRM - The Cynetix CRM solution

Salsys is Cynetix’s CRM system, below we will detail what a CRM is, how it can help you gain, retain and develop customer, as well as how it can help you spot business trends to increase growth and earning potential.

What is a CRM?

Customer Relationship Management is a method whereby an organisation can track and manage relationships with current and potential customers. A good CRM system helps companies stay in touch with their clients, increase workflow and improve profitability.

What can CRM systems like Salsys do?

A CRM system’s usefulness is won or lost on the quality of the data it contains and how you react to what the data is telling you. As you use a CRM, data is built up and refined and when opportunities arise from the results - they are enacted upon.

With any CRM you need the ability to record customer communication information such as phone calls, emails, meetings and social media. This information is built up over time to give you a better understanding of your clients, suppliers and your own processes. This enables you to build stronger relationships and provide faster and more streamlined, targeted sales and service.

When all these things are done the true power of a CRM can be realised, clients are updated regularly, products are added and monitored, quotes, invoices and purchase orders are generated, marketing plans are implemented, projects are developed and service contracts are planned and executed. All of this is then organised and shown to each CRM user on a unique individual dashboard where they can monitor statistics, view reports and see exactly how customer relationships are developing and what can be improved.

Why a Cynetix CRM?

Although Salsys is based on open source software it is customised by our in-house designers and developers for each organisation’s specific requirements to make sure they can get the most out of the system.
In addition, Cynetix also provide ongoing support and customisation as your company and CRM needs grow.

How does Salsys improve over other CRMs?

Which type of companies benefit from using a CRM like Salsys?

Almost all types of companies could, or do, use some form of CRM. Salsys is very cost effective for small and medium business that don’t require all the additional features that larger companies need.

Salsys CRM Options and Customisation

Cynetix offers two different versions of Salsys.

Salsys Cloud is our standard hosted CRM service. We provide access to the system in the cloud through your internet connection. This version of Salsys is provided on a monthly, per user, subscription basis.

The second version is called Salsys 3 and is installed locally for your organisation on your own servers.

Both versions come with our full support service. Both versions can be customised to suit each business needs from a simple single user sales system, which is used to keep track of products and leads, to a full blown 1000 user system with additional bespoke features.

Almost all companies’ requirements change over time as you develop new ideas, new products and plans for the future. This is where Salsys can really shine as our design and development team can work with you to keep adapting Salsys to your business needs.

Which type of Salsys CRM should I choose?

Choosing the right type of deployment will come down to your unique requirements as a business and we are happy to offer advice, generally speaking unless you require a lot of customisation and have many users, the cloud based service will be more than sufficient for your CRM needs.

Salsys Cloud – A subscription-based service providing access to a cloud based bespoke CRM system which is tailored to your company’s requirements. Prices vary depending on users and features needed.

Salsys Local – Bespoke custom installation at your premises or in your data centre, one time cost to setup and configure with ongoing maintenance support. This can be a cost effective solution for larger companies.

What are the differences in packages?

We have developed a number of options that we feel will allow our clients to choose the most suitable package for them. This ensures you don’t pay for unneeded services and allows for upgrading in the future should your business needs change.

Salsys Local - The On Premises Salsys CRM

Why on-premises?

For some business it may be beneficial to choose a in house CRM solution, the reasons for this usually boil down to a few basic questions like:

• Do you need to keep your data specifically in the UK?
• Are you happy with sensitive data including legal and financial being sent to a 3rd party?
• Would you prefer a lower total cost of ownership over the long term?

Other reasons you may choose to go for a local on premises version of Salsys are things like:

• Not affected by external connectivity issues
• Able to utilise in house IT resources to help manage the CRM
• Stay in control of costs should the cost of a license increase
• Ability to choose upgrade schedule where applicable
• Retain ownership of all customer data
• Make use of existing IT infrastructure

For most organisations the Cloud version is the easiest and quickest way to propel your companies sales and marketing without the need for a larger initial investment of capital.
If you are unsure or have any questions please contact us here and speak to one of our sales advisors who can help make the right decision.

What exactly do I need in order to run my own Salsys installation on premises?

• Linux Server: Ubuntu 16+, PHP 7.2, MySQL 5.7+
• 4GB RAM, 20GB HDD (min)

Get in touch with us for more information and pricing.

Any Device / Any Where - Salsys Cloud

However, if you find something you would like in another plan let us know as we may be able to create you a customised package.

Salsys Cloud - Compare The Plans