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Providing cost effective IT solutions for more than 20 years

Support You Control

Our Pay As You Go IT support is ideal for companies that would like to evaluate the type of support Cynetix can provide without committing to a support contract. Our Pay As You Go support can also be used in a completely ad-hoc way to cover staff absences, as an aid to internal IT support or for smaller companies that simply do not need a full support contract. We offer two types of Pay As You Go support, Full Ad-hoc and block booking.

Full Ad-hoc

Ad-hoc support provides access to our engineering department during normal working hours for emergency or scheduled work. This can be either on site or via remote systems such as telephone or desktop connection. There is a minimum 1 hour charge per call out, any additional time required is charged in 15 minute intervals. We do not charge any traveling expenses for work within a 90 mile radius of a Cynetix office. Traveling time is charged at the hourly rate but is capped at a one hour maximum. For work outside the UK please get in touch.

Type of Support RequiredMinimum timeCost per hour
IT Engineer1 hour£85
Website Designer1 hour£65
Programmer1 hour£110
All prices are +VAT

Block Booking

Engineering IT support hours can pre-purchased in blocks of 10 or more. The hours will be allocated against your account and can be drawn in minimum 15 minute segments. Please note that whilst we do not charge expenses for travelling within a 90 mile radius of a Cynetix office, we do charge for time (capped at one hour) and this will be deducted from the time purchased. For work outside the UK please get in touch.

Type of Support RequiredMinimum timeCost per hour
IT Engineer1 hour£70
Website Designer1 hour£55
Programmer1 hour£90
All prices are +VAT

To purchase or discuss Pay as You Go Support please do not hesitate to contact us.